Returns

Returns Policy

If you would like to return or exchange an item purchased online or in store at Zampera, you must email us at hello@zampera.com.au within 7 days of purchase or receiving your online order.

Item/s returned or exchanged must be received within 14 days of purchase at the expensive of the buyer, upon which a refund will be made. 

Item/s returned or exchanged must be unworn and returned in their original condition with tags attached and packaging.

Sale Items

Zampera do not accept exchanges or returns on sale items. 


Faulty Items

Each online order is carefully packaged and checked before sent out. If in the unlikely event you find your item/s damaged or faulty please email us at hello@zampera.com.au to review your request. 

Items that are damaged as a result of wear and tear are not considered to be faulty. Subject to inspection of the returned item, we will provide you with the option for the item to be replaced, an alternative item or refund.

Returns Address
213 Lower Heidelberg Road
East Ivanhoe, 3079
Melbourne, Victoria